The Research and Instructional Services (RIS) Department is dedicated to enhancing the educational, research, and service missions of the University by providing support to Virginia Tech faculty, students, and staff and the citizens of the Commonwealth of Virginia through excellence in instruction, reference assistance and information access.
-- adopted November 2003
The staff of the Research and Instructional Services Department are committed to provide knowledgeable, timely, courteous, and non-judgmental reference assistance to all library patrons, regardless of the nature of the inquiry or the means of communication (in person, telephone, online through chat or email, written correspondence). All questions will be treated confidentially and respectfully. Where appropriate, questions may be referred to other persons or units within the library. The Reference Services Philosophy follows the precepts outlined in the American Library Association's Code of Ethics.
-- adopted February 2007
Library tours can be scheduled for classes or groups in order to familiarize them with Newman Library. Locations and services are highlighted. For more information about these options, please contact Tracy Hall.
Our primary tour option for individuals is a self-guided, audio tour with a graded quiz that can be used to show attendance for classes that require participation or give extra credit.
The tour consists of 16 different information stops/points, accessible by using a device to scan a QR code. Once scanned using the camera in your mobile device and its built-in reader or a separate app, your device will play an audio track (with some photos/videos) explaining the different services that are offered in Newman Library and how our collections are organized. The audio track at each stop will direct you to the next stop, where you will scan the next QR code.
To take the tour you will either need to use a smartphone or tablet, have access to Virginia Tech's wireless network (we recommend wireless over a cellular data network since several sections of the library get little to no cellular signal), and have headphones or earbuds to hear the narration. If you do not have a suitable device, then you can check out an iPad at the Circulation Desk. Circulation staff will show you how to use their iPads and where to start the tour.