The mission of University Libraries Assessment is to identify patron needs through assessment and collaborate with as well as serve local, state, and national communities by maintaining, improving, and creating beneficial programs and services. This ongoing assessment helps all library staff take action, monitor and improve our services, identify changing patterns in users’ needs and information usage, and help market and promote library collections and services.
The Virginia Tech University Libraries works closely with the Virginia Tech Office of Assessment and Evaluation. In addition, Virginia Tech utilizes the WEAVE assessment tool for Administrative Quality and Improvement. As such, the library is working diligently to develop goals, outcomes, and measures to achieve the library and university's missions.
For the current fiscal year, the libraries have the following stated goals with measurable objectives:
The University Libraries would like to enhance the use of expensive electronic resources as well as unique local collections. By increasing discovery of library resources the University Libraries will assist all patrons in meeting their library needs.
Actively pursue user feedback on library services and collections from the Virginia Tech community so that the University Libraries can respond to the needs of faculty, staff, and students.
Provide more and/or better library services to Patrons to help enhance their experience in the Newman Library.
The Virginia Tech Libraries are a member of the Association of Research Libraries.
From the 2011-2012 Association of Research Libraries statistical report:
LibQual is a survey program used to gather information from our patrons. More information about the 2011 LibQual survey program is available here.
University Libraries use many sources to assess services and needs of the Virginia Tech community. We work with the resources below to better help fulfill the University Libraries Assessment mission.
Email Access Services
University Libraries, P.O. Box 90001
Blacksburg, VA 24062-9001
Campus Mail Code (0434)
Sun: Open 9:00am*
Mon-Thu: Open 24 hours*
Fri: Close at 8:00pm*
Sat: 9:00am - 8:00pm
* During 24 hour operation, a valid Hokie Passport is required to access or remain in the library between 12 midnight and 7:30am.