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Refunds

If you find and return a lost item that you have been charged for, you may request a refund. Refunds for previously-paid-for materials will only be reimbursed within sixty (60) days from the date of payment and will not include the $20.00 processing fee. However, once a patron's account has been sent to the Bursar's Office, they no longer have the option to purchase a replacement copy and are liable for the full amount.  Refunds are not immediate and may take up to eight (8) weeks to process.

For more information on your account, please sign in to My Library Account.  If you have any other questions, contact the Circulation/Reserve desk at (540) 231-6340 or by email.


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My Library Account

Check My Library Account to view all materials checked out to you, due dates, renewal options, awaiting materials you have requested, and any fines you may have.