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Just today I've ran into a lot of publications that say they have full text available (via Summon), but when I click on them it takes me to an error page saying how the DOI is invalid: http://dx.doi.org.ezproxy.lib.vt.edu:8080/10.1177%252F0192513X12452252
Is this a bug that needs to be fixed? Not sure if you're currently working on this. I've never run into this issue before (in over a year).
The Summon provider is aware of this issue and I'd working on a fix (the DOI URL is double encoded, resulting in the %252F where the middle slash should appear). They are working on a fix, but I'm not sure how quickly it will be in place with the holiday.
Webmaster, Virginia Tech Libraries
I really like the ability to collect items within Summon and then email or print them. Without logging into my library account! The email version though did not list call numbers, just a long link to a reference. The printed version did contain the reference call numbers. If possible, it would be nice to have the ability to sort and/or highlight the list by call number and show if the item were available or not.
At any rate, it is a very good system and easier to use than before. Thank you!
The email version uses a simpler template to account for the variety of citations/formats that could appear in your list (books, articles, conference papers, online videos, etc). It also uses that persistent link (they start with vt.summon.serialssolutions.com/link/0/) because of the volatile nature of Summon's indexed content (an article you add to your list today may fall out of our subcriptions tomorrow). But that persistent link will always show the latest access we have (online, in print, or via interlibrary loan). Thus they don't want to show a call number for a book that may not be part of our collection in the future.
Sorting lists and displaying current availability are great suggestions and I'll put those in as a feature request. Summon 2.0 is due later this summer, and we'll see several new and enhanced features once it roll out.
Webmaster, Virginia Tech Libraries
Hi--I went to the circulation desk at the Newman Library, and needed to pick up some books that were being held for me. The person working the front desk was brusque to the point of rudeness, interrupting and basically shoving the books at me. I could tell as I was waiting that this person was frazzled; however, I don't think this person should've been treating patrons that way. Thanks.
I'm sorry about your library experience. I'll look into this matter today. Please accept my apology for the staff member's negative attitude. If I can help with anything else please let me know.