© 2012 Virginia Polytechnic Institute and State University
Approximately 30% of all borrowing requests submitted via ILLiad are cancelled. The most common reason for canceling a request is that the item requested is available in the University Libraries. A quick search in Addison, the library's online catalog, will determine if the item is owned locally. For additionally assistance, you can consult a reference librarian about the availability of an item you need.
If we cancel one of your requests, ILLiad will send you an email stating the reason for cancellation.
| ILLiad's Reason for Cancellation | Explanation |
|---|---|
| Available - Newman Stacks | The requested item is on the shelves in Newman Library. |
| Available - Newman Current Periodicals | The requested item is on the current periodical shelves in Newman Library. |
| Available - Newman Microforms | The requested item is located in Newman Library's Microforms Collection, located on the first floor of Newman Library. Items in this format include older journals, NTIS reports, NASA documents, ERIC documents, and U. S. Government documents. |
| Available - Newman Reserve | The requested item is on reserve in Newman Library. |
| Available - Newman Reference | The requested item is available in one of Newman Library's reference areas. |
| Available - Newman Media | The requested item is available in the media collection on the first floor of Newman Library. |
| Available - Vet Med Library | The requested item is located in the Veterinary Medicine Library. |
| Available - Art/Arch Library | The requested item is located in the Art and Architecture Library. |
| Available - NVC Library | The requested item is in the Resource Center at Virginia Tech's Northern Virginia Center. Blacksburg customers can obtain the item through the Library Courier Service. |
| Available - Storage | The requested item is shelved in the library's off-campus Storage Facility. To obtain the item, retrieve the item record in Addison. Then click on the Request Item icon at the top of the Addison web page. |
| Available - Internet Full Text | The requested item is available on the Internet. Some titles are freely available to anyone. Others can be accessed only on the Virginia Tech campus network. (See the Extended Campus Users page for more information about off-campus access.) Some, but not all, of these titles are cataloged in Addison. The Web address for the title you requested is included in the email from ILLiad. |
| Available - Electronic Journal | The requested item is available in an electronic journal accessible through a web link in Addison. The call number for the item is included in the email from ILLiad so that you can easily look up the title in Addison and use the web link. Some titles are freely available to anyone. Others can be accessed only from a Virginia Tech IP address. (See the Extended Campus Users page for more information about off-campus access.) |
| Available - ERIC Electronic Document | The requested item is an ERIC document available on the web as described on our ERIC documents page. |
| Available - Dissertation Abstracts Online | The item is an article in Dissertation Abstracts, which is available online through the web address included in the email from ILLiad. If you require the complete thesis or dissertation (and not just the abstract), see the library's page about finding theses and dissertations. |
| Checked Out | The item is owned by the library and is checked out to another reader. You can recall the item for your use using the Request button in Addison. |
| Owned by Special Collections | The requested item is located in the Special Collections Department of Newman Library. Special Collections items must be used in their Reading Room on the first floor of Newman Library. |
| This is a duplicate request | Very rapid multiple clicking of the ILLiad submit button may cause your request to be submitted more than once. Please remember that the buttons and links on Web pages should be clicked only once to perform an action. |
Use the Library Courier Service to request materials from a branch library (including Art + Architecture, Veterinary Medicine, and the Northern Virginia Center). Items in Storage can be requested directly through Addison by clicking the Request Item icon at the top of the Addison web page where the item is displayed. If you find that an item is missing from the shelf in the library, submit a Search Request for that item.
Some borrowing requests are cancelled for reasons that are beyond the control of Interlibrary Loan staff.
| ILLiad's Reason for Cancellation | Explanation |
|---|---|
| Too New for an Interlibrary Loan | Most libraries will not lend recently published books. Items published very recently may not yet be available in a library willing to lend the item. Journal articles may not yet be available in libraries when articles are referenced or indexed before the journal issue is actually mailed to libraries. |
| Cannot obtain item by your deadline | You specified a date after which you could not use the requested item. We are unable to obtain the item within your time limit. Please see our Time Required page for information on the time it takes to get an interlibrary loan. |
| Unable to Borrow Dissertation | Usually the only copy of any particular dissertation or thesis is located at the school where the author wrote the work. Many schools will not lend dissertations and some will not lend theses. Please see ILLiad's Dissertations and Theses page for more information. |
| Unable to verify your request as cited | We cannot identify the publication you requested. If it is a book, you may have the wrong author or title. If it is a journal article, you may have the wrong journal title, incorrect volume number, year, or pages. With incorrect or incomplete information, it is not possible to obtain the item because possible lenders do not know what you need. You may be able to find a correct citation for the item you need by doing a literature search. Please consult a reference librarian or your college librarian for assistance. |
| This Item is Non-Circulating | The library that owns this item will not lend it. If you only need copies of a few pages from the item, you should resubmit your request as a photocopy request for those few pages. |
| We have Exhausted all Possible Sources | Although some libraries report owning the requested item, none of these libraries could or would supply the item. There are no other library sources from which we can obtain the item. |
| Not owned by any library | We cannot find any library that reports owning the requested item. Our primary location finder is the OCLC WorldCat database with more than 57,000 participating libraries. |
| Other | A variety of miscellaneous reasons fall into this category. Additional explanation specific to the request will be included in the email from ILLiad. |
| We cannot obtain this article due to copyright restrictions. | We are unable to pay copyright royalties for this particular journal title at this time. |
| Cancelled by Customer | You asked us to cancel your request. |
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© 2012 Virginia Polytechnic Institute and State University