ILL information

Delivery options

NOTE:  A picture ID is required to pick up any ILL materials held for you at the Circulation Desk in the Newman Library.  Books must be returned to the ILL bin near the Circulation Desk; media materials, microfilm/fiche, and other fragile items should be returned directly to the Circulation Desk.

Delivery Options 

We deliver loaned items and article photocopies to you by two different methods. The method we use for any particular item depends on the nature of the item and the options you choose when you register with ILLiad.

The options you choose are:

• Delivery Location - the location where you will pick up any items that are held for you.
• Loan Delivery Method -whether you want a book or other returnable item held for you at your chosen delivery location or shipped to your address. Shipping of returnable items is available only to Extended Campus addresses outside the New River Valley counties of Montgomery, Giles, and Pulaski.
• Article Delivery Method - whether you want article photocopies that cannot be delivered electronically to be held for you at your chosen delivery location or mailed to your address. We mail photocopies to any address.

How we deliver

Loans

Hold for Pickup - We send your loaned items to the delivery location you choose. 

Mail to Campus Address - Available for faculty members in participating Newman Book Runner departments.  Books are generally delivered the next business day after receipt by ILL to departmental offices; media materials such as DVDs, videos, music, and microfilm must be picked up at the Circulation Desk in Newman Library.

Mail to Street Address -For addresses outside the New River Valley counties of Montgomery, Giles, and Pulaski, we send your loaned items by express courier (such as FedEx or UPS) to the address you specify in your ILLiad personal information. Note that these couriers cannot deliver to post office (P.O.) boxes. We include a prepaid return address label that you may use to return the loaned item to us by first class mail without cost to you. Please see our instructions for Returning Borrowed Items before mailing items back to us.

** Please retain the ILLiad identification sticker on the borrowed item so we can correctly identify it when you return it, in addition to any attached bookstrap.  Patrons with missing bookstraps will be assessed a $5.00 fee.

Articles

** Articles, whether electronic or in paper format, are yours to keep. **

Hold for Pickup -We send to your chosen delivery location those articles that cannot be delivered electronically.

Mail to Address - We mail your photocopies that cannot be delivered electronically to the address you specify in your ILLiad personal information.

Blacksburg customers - For most rapid service, we recommend that you specify your campus mail address and campus postal code for your address.

Where we hold items for pickup

You may choose among the following delivery locations for receiving your loans and your articles held for pickup:

• Circulation Desk, Newman Library - You may pick up items at the Circulation Desk in Newman Library during normal business hours. We will hold your loans until the due date specified by the lending library; photocopied articles are held for one month after we notify you of their arrival.
• Northern Virginia Center - Please check with the staff at the Resource Center at the Northern Virginia Center to determine when and where items can be picked up.
• Veterinary Medicine - Please check with the staff at the Vet Med Library to determine when and where items can be picked up.

Special loan restrictions

Lending libraries sometimes place special restrictions on the use of loaned items, as explained below:

• Library Use Only- The lending library will NOT allow the item to be taken from Newman Library. This means you may still check out the item, but you may NOT remove the item from Newman Library.  When you return the item, please notify the Circulation Desk whether you are finished with the item and it can be returned, or whether you want to hold it for further use. (When this restriction is imposed by the lending library, we will not be able to mail the item to you.)
• No Renewals - The lending library will NOT allow renewals. This is a condition for borrowing from them. Such items cannot be renewed and must be returned by the original due date.
• No Photocopying - The lending library will NOT allow the item to be photocopied. There may be copyright restrictions on the item, or the item may be subject to damage during photocopying. Please honor this restriction so we may retain our borrowing privileges.