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ILLiad statuses

You can track the progress of your request within ILLiad by the statuses below.

  • Submitted by patron = Patron submits initial request.
  • Request being processed = Interlibrary Loan is identifying possible lenders and/or vendors for the requested material.
  • Request awaiting Copyright Clearance = The article request must be reviewed to determine if any copyright fees need to be paid, which if required, are paid by the library.
  • Document Delivery Processing = Item will be retrieved from the library collection and processed for shipping to an Extended User.
  • Request submitted to lending libraries = The request was sent to possible lending libraries, and we are waiting for the item to be shipped by a lender.
  • Notifying patron of item arrival = The requested item has arrived and is being processed by Interlibrary Loan.
  • Patron response required =  We have emailed you about the request, usually a question about the citation, and we are waiting for your response before proceeding.
  • Extensive searching required = If a source is not located during the initial search, the request requires more extensive searching using various sources to try to identify the item and any possible sources.
  • Processing unfilled request = The request for this item was not filled by any of the possible lending libraries that Interlibrary Loan submitted requests to.  We will try to identify additional libraries that may be able to lend the material.
  • PDF delivered to patron's ILLiad account = The requested article is loaded to the user's ILLiad account, and can be viewed and downloaded.where it may be viewed and/or downloaded in PDF format.  Articles are available on your ILLiad account for 30 days from the delivery date before it is removed.
  • Processing received material = Interlibrary Loan is processing the newly arrived material, and it is not yet available for pickup or delivery to the patron.
  • Checked Out to Patron = The ILL item is checked out on the patron's ILLiad account.
  • Item overdue = The borrowed item has not been returned by the borrower, and is more than 10 days past due.
  • Returning to Lending Library = Interlibrary Loan is processing the returned material for return to the lending library.
  • Request cancelled by patron = You cancelled the request from your ILLiad account..
  • Request cancelled by Interlibrary Loan = The request has been cancelled by the ILL staff. You can learn the reason for the cancellation by logging on to your ILLiad account.  Select the "View/Resubmit Cancelled Requests" button to view the detailed information for the cancellation.
    • Note: If one of your requests is cancelled by the ILL staff, ILLiad will immediately send you an email message explaining why the item was cancelled.
  • Request Finished = The request process is completed. Finished requests are archived under the View Request History feature on your ILLiad account.
  • Request will be processed mm/dd/yyyy = During university closures during December and January and other downtimes, requests are held for processing until Interlibrary Loan re-opens on the date cited.

Contact Us

University Libraries, Virginia Tech (0434)

Interlibrary Loan

560 Drillfield Dr

Blacksburg, VA 24061