If you wish to request materials through ILLiad, then we ask you to provide the minimum personal information that makes it possible for us to deliver those materials to you. For this purpose we need to know:
To protect your personal data and information about your requests, you set a password that enables you to log on to ILLiad and access all your personal information and information about your requests. Your password is known only to you. It is encrypted and stored by ILLiad and cannot be read by anyone, including library staff.
We verify your name, Virginia Tech ID number, department, and university status (student, faculty, or staff) by looking at information about you that is stored in the Addison patron database and in the Virginia Tech People Search database. In addition, we may contact your department to verify that you are a member of that department.
Information about you and your requests is stored in ILLiad's database on a computer hosted by Atlas Systems, Inc. in Virginia Beach, VA. Employees of the Interlibrary Loan Department and technical staff at Atlas Systems are the only individuals who can access this information.
Information about each of your requests, both filled and cancelled, will be retained online in ILLiad for at least three years. This enables us to demonstrate our compliance with United States copyright law and with generally accepted copyright compliance guidelines used by the library profession. See our Copyright page for more details about copyright compliance.
Our department's web server creates a log of standard data about visitors to our site. Generally this data cannot be associated with an individual. For each web page requested, a Web log usually includes the date and time of the request, the IP address of the requesting computer, the URL of the referring page (if any), the computer platform, and the Web browser. We use this data to analyze how our Web pages are used and to determine how our service may be improved.
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