February 2008 Comments Archive
Web of Science access problem | Problem requesting from off campus storage
Feb 1, 2008: Web of Science access problem
Web of Science Citation Index does not seem to work through the Off Campus proxey server. (Windows Vista, Internet Explorer 7.06)
Web of Science has moved to a new platform. The original URL is supposed to work, although I notice there is a slightly different one appearing when I connect. Does this URL work for you?
I am wondering if you just happened to try to connect when ISI was making the transition to the new platform.
Let me know if this works for you.
Dave Beagle, Reference Librarian
Feb 12, 2008: Problem requesting from off campus storage
I am trying to order something from Remote Storage, but I can't figure out how to do that (it used to be simple), partly because the website is cut off on both sides, and I can't expand it to see all of its width. (And the system seems to have changed.) Hence much information is missing, and even when I click on a "Request" item nothing happens. What gives?
I am not sure what your problem might be. I just searched the title you want using both Netscape and Internet Explorer, and had no problem seeing the record or opening the Request form. I have CCed someone from our Systems Dept. on this note, to see if she can shed some light on what might be going on. If worse comes to worse, you can always call our Circulation Dept. (231-6340) and ask that they place a request for this book in your name.
Buddy Litchfield, Reference Librarian
I'm not sure what the problem is with the display but I requested the disc for you using the same method that you would be using and the request was successful. I made the pickup location at Newman Library and you will receive an email when the item is ready for pickup.
Brenda Pratt, Circulation Department Head