© 2013 Virginia Polytechnic Institute and State University
As a visitor to the library, I have noticed that library staff frequently engage in loud conversations with each other, or over the phone with office doors left open, or even listen to music, while at the same time students and faculty are quietly trying to study or read nearby. This applies to the Torgersen Bridge area as well. The library staff could be much more considerate and respectful of the needs of library patrons to concentrate while reading and thinking. After all, the library is the core knowledge repository and center of learning in the university community. Staff should have consciousness of this and should not allow the daily routine and familiarity of their jobs to cause them to lose sight of the special place the library is to others.
On behalf of the library, I would like to apologize for any inconvenience you have experienced as a result of the noise level in the library. We do endeavor to keep down the noise level but as you rightly pointed out, familiarity sometimes gets in the way. I will certainly communicate your sentiments to all personnel and request them to be more cognizant of patrons' need for quiet. I would also like to add that in Newman Library, the 3rd and 5th floors are designated as the Quiet Study floors, while the 2nd and 4th floors are group study floors.
Lesley Moyo, Director of Research & Instructional Services
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© 2013 Virginia Polytechnic Institute and State University