I am [listed degree/area of study] student at the University of Tennessee - Knoxville working on my dissertation. During my literature search, I discovered Ejournals in your library that are not available at UTK. These journals relate specifically to my disseration subject. As a past student at VT, would it be possible to gain access to your library material? If there is a reasonable fee for access, I would be willing to pay this fee. (I received [degrees] ... from VT)
Sorry to say that there is no mechanism to provide remote access to restricted resources like databases and electronic journals to anyone other than currently enrolled students and currently employed faculty and staff. This is pretty typical with academic libraries. Alumni are normally expressly restricted from enjoying remote access in our contractual arrangements with publishers and online vendors.
On the plus side, however, you can physically walk into Newman Library and access the resources you want to see. There are no contractual restrictions on walk-in business and this library does not have the sort of password or ID access to electronic resources that you often see in private institutions. This is a land-grant school, so we try to be open to everyone – within our contractual obligations.
The library has good hours during the semester (101.5 hours). You might consider coming here some weekend. The library is open 9:00 am to 8:00 pm on Saturdays and noon to midnight on Sundays.
Blacksburg has considerably more hotel options now than you saw [when you were here]. If you are collecting hotel points, let me know which chains and I can send you some information about possibilities.
Your other option is to request the articles you need through the UTK interlibrary loan service. This assumes you have a list of known items or could derive one.
Dave Beagle, Reference Librarian
I am unable to view patent images on http://www.uspto.gov/. Please install free tiff viewer, see:
http://www.uspto.gov/patft/help/images.htm
Example:
1) Patent search on patent number
2)Click on Images link
3) Images are not displayed
Please install the free tiff viewer.
See: http://www.uspto.gov/patft/help/images.htm
The only free, unlimited time TIFF plug-ins offering full-size, unimpeded patent viewing and printing unimpeded by any advertising on Windows(r) x86 PCs of which we are aware are:
AlternaTIFF: http://www.alternatiff.com/ (tested: IE, Netscape, Opera)
interneTIFF: http://www.internetiff.com/ (tested: IE, Netscape)
Thank you for bringing this problem to our attention. Our systems personnel has looked into the matter and added the software you asked about to our public work stations. The problem should be solved. If you have the same situation happen again, please inform us of the work station you were using, and we will look into the problem again.
Buddy Litchfield, Reference Librarian
Hi, I now have an overdue book that I can not find anywhere. If I were to buy that book and send it to the VT library - would that be adequate?
A replacement copy will be fine. We require an exact edition or a newer one. A $20 processing fee will be assessed to your account and a check may be mailed when the replacement is sent.
Brenda Pratt, Head of Circulation
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