© 2012 Virginia Polytechnic Institute and State University
Correct me if I am wrong (I'm not) but I think the previous comment about reading at the circ desk was supposed to be sarcastic. If anything, the presence of books at the circ desk would make the staff appear more professional. A desk full of people staring at computer screens is far less inviting than a desk full of library workers reading library books, in the Library. Just look at the reference desks. They read and don't have fewer questions because of it.
I think you need to take this issue up with the head of Circulation. Her name is Brenda Ptratt. Here is her phone number -- 231-9209, and her e-mail address -- bpratt@vt.edu. I am sure she would be glad to discuss this matter with you in person.
Buddy Litchfield
Va Tech Libraries
I can't get a Sage Online journal, Labor Studies Journal, to allow download of articles when I'm signed in from off campus. The Sage site asks me to login. Am I doing something wrong, or does the website need fixing?
The Journal Title Database doesn't list Sage as a source for this journal (we often receive access from a source other than the publisher).
It looks like Business Source Complete (from EBSCOhost) is the most complete version.
Robert Sebek
Webmaster
University Libraries, Virginia Tech
Yesterday I came to Newman Library at 6:40pm and was surprised that the door was locked. I called the university switchboard, and they transferred me to the phone number which would list the library's hours of operation. The recording included information from MAY, and only went up to August 13th. (And it indicated that the library's summer hours were until 7pm on Thursdays.) Please update your recording and/or ensure that the university switchboard directs to a correct recording.
As a tangent- I have an overdue DVD which I'm trying to return to avoid accumulating even more late fees, and the hours are frustratingly short.
Hi, you do not have any items on your library account nor do you have any fines. I'm sorry that you did not know the hours although we do have them posted on our home page and at http://www.lib.vt.edu/hours/Newman-Current.html
The phone hours should have been updated and we will look into that. Thanks for your information.
Brenda Pratt
Head of Circulation
Most of the microfilm readers do not work. For example # 6 has no zoom and will not print. #2 will print one copy, but no more than one. I came in from out of town to use the new machine but some one had the machine tied up for several hours. It is a usb (sic) machine that will allow storage in a flash drive. In the interim I need a machine that will make copies. Why not maintain an appointment book upstairs for 2, 3, or 4 hour time slots. Then when patrons drive in they could be assured they will get on. Allow appointment by phone, with a penalty of some type for those who don't keep the appointment.
We are very sorry that you recently had difficulty using the machines in our microforms area, You will be glad to know that the library has just installed the new ScanPro machine that allows for high speed digital copying of all types of mircoform materials. A second one has already been ordered. We will monitor the use of these machines, and if there is demand, we will order a third. All the old machines will be retired in due course. In the future if you have any difficulty using the machines in our microform area please consult with the attendant in the area, or go to the help desk on the second floor.
Buddy Litchfield
Va. Tech Libraries
Have a sign placed by the TV on the second floor, near the newspapers, that says (maybe) "The TV volume can be modulated by request at the Reference Desk on this floor". Thank you.
In order to keep the sound of the TV from disturbing nearby students we have purposely kept it to a low volume, that can be heard from the sitting area in front of the screen. This is thought to be a reasonable compromise that serves the needs of the people watching the TV, as well as nearby students who are not.
Buddy Litchfield
Va. Tech Libraries
Let us know how we're doing. This is your library, how can we serve you better? We'd like your input to help make the library a better resource by shaping the collections, resources, services, and any other areas of the library to better fit your needs. Here are ways you can let us know what you think:
Use this to send your suggestions and comments about our services, collections, etc so we can find more and better ways to support your research and information needs. See our archive of previously posted comments.
We subscribe to many databases, but are always looking for new resources that will better serve your research needs. Take a look at the latest trial databases and let us know if you think this would be a good resource to have permanently by filling out an online survey.
Please take a moment to fill out an evaluation of the session(s) you attended.
Suggestions of topics to offer
Is there a database, library service, or other information resource you want to know more about? Suggest a topic for our Library workshop courses. These are free sessions to help you learn more about library and information resources available to you.
Is there a book, DVD, video or any other resource you found that you'd like the library to own? Use our online request a purchase form. We'll do our best to add the item to our collection.
There are no surveys taking place at this time. Please check again later.
© 2012 Virginia Polytechnic Institute and State University