The following minutes were approved as submitted at the March 7, 1996,
meeting of the University Library Committee. 

UNIVERSITY LIBRARY COMMITTEE
MINUTES
February 15, 1996

PRESENT:
Anna Marshall-Baker, Human Resources, Chair Eileen Hitchingham, Library
Beverly Bunch-Lyons (for P. Wallenstein), Faculty Senate Richard F.
Helm, Forestry & Wildlife Lance Matheson, Business Marie Lala-Paget,
Architecture & Urban Studies Raymond Plaut, Engineering Calvin Ribbens,
Arts & Sciences Julie Petruska, Staff Senate Cliff Davis, SGA

ABSENT:
Darrel Clowes, Education
Karen Dyer, Veterinary Medicine
Linda Vick, GSA

GUESTS:
Peter Karp, University Architect
Dan Waddill

The meeting was called to order at 4:00 p.m. in the library boardroom.
The November 16, 1995 minutes were approved as submitted. 

NEW BUSINESS

Faculty and Student Surveys (Eileen Hitchingham) 

E. Hitchingham reported on the progress of the recent library survey
which included a random sample of students, faculty and a telephone
survey. The Survey Research Center received feedback from participants
that the survey was a positive experience for them, and that they
appreciated being asked to talk about issues related to services. The
survey's focus on services was initiated to help facilitate the process
of reallocating staff positions, develop a more user-focused library,
and to look at possible areas for improvement.

A. Marshall-Baker raised a question concerning how the survey was
developed. E. Hitchingham responded that the Users Services Team and the
Survey Research Center worked together, looking at issues that had come
up internally regarding service issues and looking at use of service
points including use of computers, experience with instruction and
outreach. 

Copies of an earlier version of the survey were distributed so that
members could see what kinds of issues are being addressed, and to
consider how faculty might have some opportunities to talk about
services in the library. E. Hitchingham noted that when the survey
results are available next meeting, the committee will have a role in
responding to the final issues and in pointing out issues that seem to
be unrepresented. 


Focus Groups (E. Hitchingham)

A report of the results of the focus group sessions was distributed to
members. E. Hitchingham noted that one of the issues that emerged was
arrangement of materials, specifically current periodicals and related
considerations of the copying facilities, binding policies, and
consistency in locating materials. Another issue was the need not only
to make the lobby a more attractive presence, but to provide fuller
first contact information services. Communication to users in the kinds
of resources that might be useful to their particular needs was also
seen as important. Media services were addressed in light of the fact
that this area has seen the greatest increase in library use over the
last year. The introduction of the computer lab in Media generated a
greater need for assistance and access, as reflected by a four-fold
increase in questions asked. 

ACIT Building (Guest presentation by Peter Karp) 

For the remainder of the meeting, Peter Karp, University Architect,
spoke to members about the genesis and evolution of the plans for the
Advanced Technology and Communications Building.

**The next meeting is scheduled for Thursday, March 7, 1996, 4:00 - 5:00
pm in the library boardroom.